Forum Discussion
cedric_menzi
Jun 29, 2021Copper Contributor
Malware Filter Rules
Hey guys,
I've got a Problem: I've created multiple Malware Filter Rules which all have Extension Filter activated. But now only the rule with Priority 0 blocks extensions like ".docm". Is this normal? Is it possible to solve this?
Thanks in advance...
- Oh, that's on me, I though you're talking about mail flow rules... Lost in translation again 🙂
When it comes to Malware filter policies, processing is always stopped once the first matching policy is triggered, as detailed here: https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/configure-anti-malware-policies?view=o365-worldwide#set-the-priority-of-custom-anti-malware-policies
So if you have multiple policies, you need to scope them to cover different users/groups/domains, otherwise any "lower" priority policy will be ignored.
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- Do you perhaps have the "stop processing other rules" option toggled? A message trace would tell you that (the detailed one): https://docs.microsoft.com/en-us/exchange/monitoring/trace-an-email-message/message-trace-modern-eac
Also check the conditions/exceptions, make sure that the message is actually matching them.- cedric_menziCopper Contributor
Thanks for your tip, but I can't find the option to stop other rules from being processed... Where can I find it? I know where to find it for anti-spam rules but not for malwarefilter rules.
- Oh, that's on me, I though you're talking about mail flow rules... Lost in translation again 🙂
When it comes to Malware filter policies, processing is always stopped once the first matching policy is triggered, as detailed here: https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/configure-anti-malware-policies?view=o365-worldwide#set-the-priority-of-custom-anti-malware-policies
So if you have multiple policies, you need to scope them to cover different users/groups/domains, otherwise any "lower" priority policy will be ignored.