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Daniël van Zoelen's avatar
Daniël van Zoelen
Copper Contributor
Mar 13, 2021

Mail goes to junk at outlook.com even do SPF and DKIM passes

I'am getting no-where with Outlook.com support so I'am trying to get some helpfull information and suggestions from here.   We have an Office 365 business subscription for our own private domain na...
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wayfarer007's avatar
wayfarer007
Copper Contributor
Oct 04, 2022

Daniël van Zoelen I have the same problem with all Microsoft eMail domains. My DMARC (DNS, DKIM and SPF) records are all correct and PASS every other eMail domain in the world. Even the DMARC reports we receive from Microsoft shows that we PASS on all checked parameters, YET our eMail is rejected (550 error) EVERY time I send an eMail to any Microsoft domain. Have you had ANY success in finding anyone at Microsoft that will help? After a year of trying, I am about to call Redmond, WA and speak to a senior IT manager/executive.  HELP! 

mtrcycllvr's avatar
mtrcycllvr
Copper Contributor
Apr 01, 2023

I am having a direct variation on this problem - my home mail host passes all DMARC/SPF/DKIM signing tests, yet my DMARC return report from MS is always "fail", which makes me believe my mail is landing in peoples junk filter when it should not be..  Very frustrating..

 

Lines 29 and  30..

 

What could I possibly do to fix this?

 

Eric

 

<?xml version="1.0"?>
<feedback xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <version>1.0</version>
  <report_metadata>
    <org_name>Enterprise Outlook</org_name>
    <email>email address removed for privacy reasons</email>
    <report_id>bf2f5c745bc64182a75a1219f0d04feb</report_id>
    <date_range>
      <begin>1679616000</begin>
      <end>1679702400</end>
    </date_range>
  </report_metadata>
  <policy_published>
    <domain>mtrcycllvr.org</domain>
    <adkim>r</adkim>
    <aspf>r</aspf>
    <p>none</p>
    <sp>none</sp>
    <pct>100</pct>
    <fo>0</fo>
  </policy_published>
  <record>
    <row>
      <source_ip>50.43.61.154</source_ip>
      <count>1</count>
      <policy_evaluated>
        <disposition>none</disposition>
        <dkim>fail</dkim>
        <spf>fail</spf>
      </policy_evaluated>
    </row>

 

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