Forum Discussion
GabeR01
Sep 16, 2022Copper Contributor
Mail flow/transport rules and subaddresses
I'm reaching the limits of my patience trying to solve something relatively simple in concept and am turning to the community to point me in the right direction. Here's the problem: When an email...
VasilMichev
Sep 17, 2022MVP
Try using "The message > To or CC box contains" condition instead.
- GabeR01Sep 19, 2022Copper Contributor
VasilMichev Thanks for the reply. I tried as you suggested and it works. However, if I'm not mistaken, this method doesn't make use of the +tag (subaddressing) as a condition for triggering the rule. Is that correct?
Just for some added clarity, I'd like the rule to fire when the in-domain recipient address looks like: marketing+outreach AT domain.tld or JoeBlank+outreach AT domain.tld ... really any time the "outreach" subaddress is used. Is that doable?
Thanks again!
- VasilMichevSep 20, 2022MVPUse the "match" condition then, that allows you to use wildcards.
- GabeR01Sep 22, 2022Copper ContributorThanks again, Vasil. I appreciate your help!
On that note, your suggestions prompted me to try a different angle altogether. Instead of pursuing subaddressing, I opted to create aliases. It's more work and ultimately less flexible, but the results are encouraging.
Here's a quick rundown:
• An alias was created for each address the rule should act on using the same pattern as shown above. An example of that would be: marketing.outreach AT domain.tld (using "." or other accepted character in place of "+").
• Incoming messages would never show the alias in the To field of the message itself. However, they are captured/displayed in the message header. I adjusted the rule accordingly. Here's what that looks like: https://i.imgur.com/5rRtTLO.png
While I'm hoping one day to be able to leverage subaddressing in the same way, I think we've arrived at a viable solution to the problem.
Thanks again for your help!