Forum Discussion
Mail Contact showing as UserMailbox in Exchange Online
In a Hybrid environment, mail contact is created in Exchange Onprem and it is syncing in Exchange Online as "User Mailbox" The Proxy address settings are not getting synced, please advice what co...
Hi Recep_Gencaslan695, Ran the script in on-prem and it didnt't give any results. Checked again in ECP and found it is not a Mail contact it is created as "Mail User". So if it's created as Mail user and licensed added will it sync as mailbox to exchange online? If Yes why the changes in primary SMTP are not getting changed in online? Any steps to check on this further?
It sounds like an issue with the AAD connect sync for this object, you'll need to check the logs to see why. Is this an admin account at all?
- Hi Dan, No this is not an admin account, it is created as Mail user and not getting synced properly, can you provide steps where should I export and check logs to find if this is a sync issue else you can give me link of any KB's I can try and find a way to do that. Thankyou
- The AAD Connect Synchronization Service Manager installed on the same server as AAD connect will show you some details. Here are some steps to troubleshoot https://learn.microsoft.com/en-us/entra/identity/hybrid/connect/tshoot-connect-object-not-syncing