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ramki1465's avatar
ramki1465
Brass Contributor
May 05, 2024

Journaling not working for External Incoming email

Hello Team

 

My test environment is Exchange 2016 hybrid  

I have enabled the journaling in exchange 2016 database level - Internal emails are getting journaling, however if i send an email from external like gmail, hotmail to the mailboxes which is on to the databases where journaling enabled, it not journaling

Am using Exchange 2016 standard version

 

What could be the possible  

 

  • omaim755's avatar
    omaim755
    Copper Contributor

    ramki1465 

    External emails sent to mailboxes in databases with journaling enabled may not be journaling due to misconfigured journaling scope or routing issues. Check settings to ensure external emails are included and routed correctly for journaling.

     
     
     
     
     
     
    • ramki1465's avatar
      ramki1465
      Brass Contributor
      omaim755

      Sorry for the late , I dont create any Journaling rule in complaince. I just created Jorunaling Mailbox and added in Database

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