Forum Discussion
ramki1465
May 05, 2024Brass Contributor
Journaling not working for External Incoming email
Hello Team
My test environment is Exchange 2016 hybrid
I have enabled the journaling in exchange 2016 database level - Internal emails are getting journaling, however if i send an email from external like gmail, hotmail to the mailboxes which is on to the databases where journaling enabled, it not journaling
Am using Exchange 2016 standard version
What could be the possible
- omaim755Copper Contributor
External emails sent to mailboxes in databases with journaling enabled may not be journaling due to misconfigured journaling scope or routing issues. Check settings to ensure external emails are included and routed correctly for journaling.