Forum Discussion
ezadler
Jan 04, 2020Copper Contributor
iphone native mail app not deleting emails on exchange (EXO)
I am not sure if this is the right forum, but here it goes. My new iPhone 11 has a great feature for mass deleting email. I select all the emails and click "trash" and the emails appear deleted. ...
ezadler
Jan 13, 2020Copper Contributor
NickT99
Jan 25, 2021Copper Contributor
I’m having the same issue. Most articles seem to refer to an older iOS version, so those instructions are no longer valid. Anyone have any other ideas?
- saifs1980Jan 25, 2021Copper ContributorScroll down to "Edit mailbox settings" and make sure that Deleted Mailbox setting is set to "Trash" and not "Archive".
- NickT99Jan 26, 2021Copper ContributorThanks. To confirm, on the iPhone >settings>mail>accounts>then I select the account in question> account>advanced settings.... Then it says "move discarded messages into DELETED or ARCHIVE".. It is currently set to deleted. Not sure I'm in the right place, as I don't see the option for "trash". Thanks!
- stavroulisFeb 13, 2021Copper Contributor