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D_Greg_Scott's avatar
D_Greg_Scott
Brass Contributor
Oct 27, 2021
Solved

Installing Exchange 2019 CU11 downloaded from the Action Pack; product key is no good

Hi - I downloaded and installed Exchange 2019 CU11 from the Action Pack website. I copied the product key from the Action Pack website, but when I paste it in with Exchange Admin Center, the EAC retu...
  • D_Greg_Scott's avatar
    Oct 29, 2021

    A few days later and the silence is deafening.

     

    But in case any search engines pick this up, here was the solution. The EAC continued to return errors. And then I read a little farther into the documentation - there's a Powershell way to enter the product key. Quoting the documentation:

    To enter the product key in the Exchange Management Shell, use this syntax:

    PowerShell
     
    Set-ExchangeServer <ServerName> -ProductKey <ProductKey>

    Note that this command works to license an unlicensed server or to upgrade a licensed server from a Standard Edition license to an Enterprise Edition license.

    This example licenses the Exchange server named Mailbox01.

    PowerShell
     
    Set-ExchangeServer Mailbox01 -ProductKey 12345-12345-12345-12345-12345  

     

    With nothing to lose, I tried my activation from Powershell and it worked.  The EAC said the key was invalid, but Powershell liked it. Go figure. I restarted the Information Store service and now the EAC says I have a fully licensed Exchange 2019 server.