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Copper Contributor

Dec 13, 2022

In-place archiving not working as expected

Hello, I was wondering if someone could shed some light on this, because we feel we are at an impasse here. A quick summary of the case: We migrated a customer from on-prem Exchange to Exchan...

exchange online

Copper Contributor

Dec 16, 2022

Thanks for the reply. Yeah, you are probably right. I guess we have to bypass our partner on this and talk to Microsoft directly.

I get this when running your cmdlets:

MVP

Dec 17, 2022

0 items processed... is MRM processing blocked on the mailbox? Check these:

Get-Mailbox blabla | select ElcProcessingDisabled,*RetentionHold*

schrewst
Copper Contributor
Dec 17, 2022
VasilMichev

Both ElcProcessingDisabled and RetentionHoldEnabled are set to false on the mailbox, ElcProcessingDisabled is set to false in the organization config.
- VasilMichev
  MVP
  Dec 18, 2022
  So it should be processing, yes we see zero results. Double-check the set of tags assigned to the mailbox, also make sure the RecoverableItemsSubtree quota is not reached. Some additional guidance can be found here: https://answers.microsoft.com/en-us/msoffice/forum/all/how-and-what-to-check-when-your-emails-are-not/e9087576-fe91-4809-87fc-fff8cbb17c6a
  - schrewst
    Copper Contributor
    Dec 20, 2022
    Correct tag is set on the entire mailbox when checking EAC, but when doing step 3 in your linked guide, there seems to be set a personal tag *somwhere*. It is just a bit unclear to me how i go about finding out what folder this is when looking at the XML-export from 'PR_ROAMING_XMLSTREAM'.
    
    I checked another mailbox from the same customer, and this mailbox also had the correct tag when checking EAC , but also multiple and different tags when looking at the XML-export from 'PR_ROAMING_XMLSTREAM'.

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