Forum Discussion
Laurent_RICHARD
Mar 17, 2024Copper Contributor
Impossible to send from android smartphone with exchange 2019
Hello, I need your help, when I configure smartphone (samsung), I receive emails but impossible to send emails. I get a message: "Unable to send message". I've recreated the ActiveSync folders in I...
AnnTaeYoun
Mar 18, 2024MVP
Did you use the Outlook app?
Laurent_RICHARD
Mar 18, 2024Copper Contributor
I use the Samsung Email application because with the Outlook application on Android, I get error messages when synchronizing the inbox.
Message: Synchronization with your Outlook failed for x items
- AnnTaeYounMar 19, 2024MVP
Ensure that the email app or any Exchange-related apps used on your Android device are up to date. Sometimes, outdated app versions can cause compatibility issues, so updating to the latest version is recommended.