Forum Discussion
Chris Parker
Apr 24, 2017Iron Contributor
I created an Exchange Online mailbox but it doesn't appear in on-prem EAC. How do I fix?
I discovered this issue because the CRM for Outlook add-in (the modern one, not the full client) complained that a new user was not logging in with the same email address and is Dynamics 365. I c...
- Apr 25, 2017
Hi Chris,
You can do softmatch SMTP to your user https://support.microsoft.com/en-us/help/2641663/how-to-use-smtp-matching-to-match-on-premises-user-accounts-to-office-365-user-accounts-for-directory-synchronization
Then this article can help you http://techgenix.com/match-office-365-mailbox-new-premises-user-hybrid-deployment/
Chris Parker
Iron Contributor
What do you mean by "master"? Migrate it to on-prem?
Apr 24, 2017
Delete it and create a new one on-prem, then migrate *that* one to O365.
- Chris ParkerApr 24, 2017Iron Contributor
Uh oh... what about the mail that's already in it? There's not much but I'll need to preserve it. I've never needed to it before but can I export to PST and then import into the new box?
- Apr 24, 2017Yeah I'd do that. You can always use MigrationWiz to migrate from mailbox to mailbox, but if there's not much in there then just use the PST method.