Forum Discussion
Hybrid Update Agent download fails
- Nov 19, 2025
woelki we've just released a new HCW build. Please give it a try.
Thanks for reaching out. We're working on an update to get this addressed. In the meantime, please download the latest version of the hybrid agent from here: https://aka.ms/hybridagentinstaller.
- Marcel1860Nov 19, 2025Copper Contributor
I installed the MSHybridService.msi via https://aka.ms/hybridagentinstaller.
Then I started the HCW again and it wants to update itself. Unfortunately, this fails.[...] ERROR SUMMARY Below is a summary of the errors, details of these errors are listed later in the log. * Activation of C:\Users\xxxxx\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Microsoft Corporation\Microsoft Office 365 Hybrid Configuration Wizard.appref-ms| resulted in exception. Following failure messages were detected: + Downloading https://hybridconfigwizard.azurewebsites.net/ClickOnce/Application Files/Microsoft.Online.CSE.Hybrid.Client_17_1_3902_0/ko/Microsoft.Online.CSE.Hybrid.Resource.resources.dll.deploy did not succeed. + The remote server returned an error: (404) Not Found. [...] ERROR DETAILS Following errors were detected during this operation. * [19.11.2025 08:22:49] System.Deployment.Application.DeploymentDownloadException (Unknown subtype) - Downloading https://hybridconfigwizard.azurewebsites.net/ClickOnce/Application Files/Microsoft.Online.CSE.Hybrid.Client_17_1_3902_0/ko/Microsoft.Online.CSE.Hybrid.Resource.resources.dll.deploy did not succeed. - Source: System.Deployment - Stack trace: at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next) at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles() at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState, X509Certificate2 clientCertificate) at System.Deployment.Application.DownloadManager.DownloadDependencies(SubscriptionState subState, AssemblyManifest deployManifest, AssemblyManifest appManifest, Uri sourceUriBase, String targetDirectory, String group, IDownloadNotification notification, DownloadOptions options) at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp) at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc) at System.Deployment.Application.ApplicationActivator.ConsumeUpdatedDeployment(SubscriptionState& subState, ActivationDescription actDesc) at System.Deployment.Application.ApplicationActivator.PerformDeploymentUpdate(SubscriptionState& subState, String& errorPageUrl) at System.Deployment.Application.ApplicationActivator.ProcessOrFollowShortcut(String shortcutFile, String& errorPageUrl, TempFile& deployFile) at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri) at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl) --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl) at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state) --- Inner Exception --- System.Net.WebException - The remote server returned an error: (404) Not Found. - Source: System - Stack trace: at System.Net.HttpWebRequest.GetResponse() at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)- LukasSMSFTNov 19, 2025
Microsoft
We released a new HCW build earlier today. It seems you tried downloading it while it was still being published. Please give it another shot now.
- woelkiNov 18, 2025Iron Contributor
Hi Lukas, great that you are already on it. But the hybrid agent installer itself doesn't help us, does it?
So the HCW will still abort at this point. Or is it possible to place the MSI at the right location, so that the HCW will recognize the downloaded file?
I already tried this yesterday with the temp folder location under %appdata%- LukasSMSFTNov 19, 2025
Microsoft
woelki we've just released a new HCW build. Please give it a try.