Forum Discussion
How to Release a qurantined email sent to a Distribution list.
Hello everyone, Imagine we have a distribution list with a few members in Office 365. Quarantined notifications are sent to this distribution list according to a custom quarantine notification p...
Generally messages sent to a DL are treated as if they were sent to the user. Can an admin see the message in the quarantine? Perhaps it's expired or been removed from the quarantine. Try a message trace on the message or even hunting in Defender if you can
- I appreciate your comprehensive response.
However, the situation I'm dealing with is different from the one described above. The approach outlined appears to work effectively when a quarantined email notification is sent to an actual recipient whose message has been quarantined.
In my specific scenario, the challenge arises when a spam email is sent to a distribution list (DL) and subsequently gets quarantined. In this case, since the recipient is a DL, the entire process encounters limitations.
Based on my testing, it has become evident that the minimum permissions required for a user, whether they are a member of the DL or any other group, to view or release a message from quarantine necessitate Quarantine Admin rights.
I also sought assistance for this issue on the M 365/Exchange Online community, but unfortunately, no one was able to provide a correct solution/answer- Hmmm...I guess that sounds logical if the message is quarantined before it gets sent to individual email addresses. Not the best user experience I agree.
- Yes, Admin can see the messages by clicking the "Review Message" link in notification
