Forum Discussion
How to make sure all email from internal to inbox ?
Hi, Tien Ngo Thanh
Ok, I have reviewed the notes. I am going to make a few assumptions here
1.) You have a rule stating that anyone who sends as your domain from outside the organisation is blocked
2.) You have a rule stating that anyone who sends as your domain from inside your organisation bypasses spam and should go straight to the inbox.
Number 2 is not happening with this user. It is sometimes going to spam and sometimes to junk.
I would stick to my original recommendation and add the user to the allow list on the mailbox in OWA and it should stop this from happening. It is likely the junk email settings on the mailbox
https://docs.microsoft.com/en-us/office365/securitycompliance/reduce-spam-email
Best, Chris
I would add the domain to the whitelist ..
--> you mean is add it on allow list spam filter configure ? so then if spoofing my domain can to inbox instead of to junk ?
Hi, Tien Ngo Thanh
Ok, I have reviewed the notes. I am going to make a few assumptions here
1.) You have a rule stating that anyone who sends as your domain from outside the organisation is blocked
2.) You have a rule stating that anyone who sends as your domain from inside your organisation bypasses spam and should go straight to the inbox.
Number 2 is not happening with this user. It is sometimes going to spam and sometimes to junk.
I would stick to my original recommendation and add the user to the allow list on the mailbox in OWA and it should stop this from happening. It is likely the junk email settings on the mailbox
https://docs.microsoft.com/en-us/office365/securitycompliance/reduce-spam-email
Best, Chris