Forum Discussion
How to make sure all email from internal to inbox ?
Hi, Tien Ngo Thanh
Ok, I have reviewed the notes. I am going to make a few assumptions here
1.) You have a rule stating that anyone who sends as your domain from outside the organisation is blocked
2.) You have a rule stating that anyone who sends as your domain from inside your organisation bypasses spam and should go straight to the inbox.
Number 2 is not happening with this user. It is sometimes going to spam and sometimes to junk.
I would stick to my original recommendation and add the user to the allow list on the mailbox in OWA and it should stop this from happening. It is likely the junk email settings on the mailbox
https://docs.microsoft.com/en-us/office365/securitycompliance/reduce-spam-email
Best, Chris
Hope that answers your question
Best, Chris
sorry i am not understand it ready mark not spam why do we must add it to allow list of user
- From experience, I have seen some mail get junked even if the sender is on the whitelist at a tenant level for reasons such as the mail can contain things such as images not native to it.
Did you add the domain to the whitelist of the spam policy in the Exchange Admin Portal, or did you actually create a rule to bypass the spam filter completely? In the case of the latter, it could be junked at a mailbox level as opposed to Exchange Online Protection.
I would recommend adding them to the mailbox whitelist and see how you get on.
Best, ChrisDid you add the domain to the whitelist of the spam policy in the Exchange Admin Portal, or did you actually create a rule to bypass the spam filter completely?
-> I bypass spam by exchange rule mail .But before that i add my domain to allow list policy then seem it not go to junk (i will this later again) .if add by spam filter then some domain spoofing our domain will sure to inbox should microsoft recommend try use exchange rule from internal then bypass spam
- I would add the domain to the whitelist and then add to the allow list for the user in OWA. I would personally not recommend bypassing spam filtering by a transport rule - only as a last resort.
Let me know how it goes.
Best, Chris