Forum Discussion
How to Enable the First Contact Safety Tip for Exchange Online Protection
Exchange Online Protection (EOP) and Microsoft Defender for Office 365 support anti-phishing policies which generate safety tips for users. The first contact safety tip warns users when they r...
TonyRedmond I ran into a quite odd situation where the feature works on a test Tenant/domain but not in the production. The headers show that the rule hit for both domains which should mean that the transport rule works. The mail flow is same for both tenants. Any tips on troubleshooting that you could share ?
- Did you ever get a response of fix from MS support regarding this issue? I am seeing the same exact result in our organization. We have the transport rule enabled in a test tenant and it works like a champ. But in our production tenant we do not see the Safety Tips anywhere. Even though the X headers are indeed being injected as expected.
Vaman-Kini Time to call Microsoft support. They can access your tenant to see what might be going on. It's impossible for me to debug issues like this... so I don't try,
TonyRedmond Got it. That was my thought too 🙂
