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WrongEnd's avatar
WrongEnd
Copper Contributor
Aug 27, 2019
Solved

Help setting EOP2 to a user

Hello community, long story short, i have one user who always asks for more outlook quota, he had 50GB data of mails, i convinced him to start using the online archiving, that bought me some time unt...
  • VasilMichev's avatar
    Aug 28, 2019

    As the message says, you cannot have two different Exchange SKUs assigned on the same user. What you should do is remove the plan 1 one, and assign the Plan 2. Do make sure to perform this in a single operation (easily done via the UI) or otherwise there might be a temporary disconnect of the mailbox. As long as you assign another Exchange license, there will be no data loss, don't worry.