Forum Discussion
David Razorsek
Feb 13, 2020Brass Contributor
Handling User Accounts Once a Person Leaves the Company
This is a simplified version of our current process when an employee leaves the company. Convert mailbox to a shared mailbox. Invite members to shared mailbox. Confirm they have access to the sha...
- Mar 05, 2020
I can confirm the answer to my own question.
The user account is a pointer to the shared mailbox. If you delete the account the shared account will also be deleted in 30 days. You will lose all emails in that shared account.
David Razorsek
Mar 05, 2020Brass Contributor
I can confirm the answer to my own question.
The user account is a pointer to the shared mailbox. If you delete the account the shared account will also be deleted in 30 days. You will lose all emails in that shared account.
JuanLourido
Mar 25, 2024Copper Contributor
If we need to keep the original user account after it is converted to a shared email and the licenses are removed, how do we prevent the account to receive further emails?
Thanks,
Juan