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Handling User Accounts Once a Person Leaves the Company
This is a simplified version of our current process when an employee leaves the company. Convert mailbox to a shared mailbox. Invite members to shared mailbox. Confirm they have access to the sha...
I can confirm the answer to my own question.
The user account is a pointer to the shared mailbox. If you delete the account the shared account will also be deleted in 30 days. You will lose all emails in that shared account.
STEPS TO CONVERT REGULAR MAILBOX TO SHARED MAILBOX
Log in to your Office 365 account.
In the Office 365 admin center, choose the Active users option.
Choose the user mailbox which you want to convert to the shared mailbox.
Then, click Convert to a shared mailbox to convert your regular mailbox to a shared one.
This is how can you convert user mailbox to shared mailbox.