Forum Discussion
Handling User Accounts Once a Person Leaves the Company
I can confirm the answer to my own question.
The user account is a pointer to the shared mailbox. If you delete the account the shared account will also be deleted in 30 days. You will lose all emails in that shared account.
Hi David Razorsek,
Here you have the process for a former employee, in addition of other steps.
Best regards,
Nuno Árias Silva
NunoAriasSilva Thanks. That link pretty much walks you through the process we are doing now. The new interface automates a lot of what we once did manually. Unfortunately the link did not answer if my original assumptions are correct.
- The user account is nothing more than a pointer to the shared mailbox.
- When you delete the user account the shared mailbox with the data remains.
- The shared mailbox with the data will remain until you decide to delete it.
- Although the data in the shared mailbox remains, it will no longer be able to accept incoming messages or send auto responses.
I can confirm the answer to my own question.
The user account is a pointer to the shared mailbox. If you delete the account the shared account will also be deleted in 30 days. You will lose all emails in that shared account.If we need to keep the original user account after it is converted to a shared email and the licenses are removed, how do we prevent the account to receive further emails?
Thanks,
Juan
