Forum Discussion
Gmail Sender not receive Out Of Office message
Hello,
I tested Out Of Office message two different organizaton. One of them use O365 Exchange Online the other one use On-Prem Exchange 2019 with the latest patch level.
OOF messages works except the sender come from gmail domain.
The ExO org use spf dmarc and dkim records, the on-prem org use spf and dmarc only.
Can anybody explain to how can i solve this issue?
4 Replies
- fbouvierCopper Contributor
Hello Antal
We have the same problem, the "from" field of the Exchange 2019 OOF is not "acceptable" for gmail.
We don't have currently a solution.- Antal_KabatekCopper Contributor
Hi,
The solution is the dkim record. If you use eset mail security you can set up dkim in the security software. If you looking for a free solution use Exchange DKIM Signer from Github.
- Antal_KabatekCopper Contributor
Hi,
The solution is the dkim record. If you use eset mail security you can set up dkim in the security software. If you looking for a free solution use Exchange DKIM Signer from Github.
- EllisGreyIron Contributor
Enabling external auto-replies for Gmail senders in the Exchange Management Center solves the problem.