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mark_fad's avatar
mark_fad
Copper Contributor
Jul 14, 2020

Exchange Server 2013 on prem OWA blank screen after logging in

Hi,   I have an Exchange Server 2013 Standard running on prem and has been working great for a few years.  Recently I updated the SSL certificate and everything seemed ok after the renewal.  I only...
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manuphilip's avatar
manuphilip
MCT
Jul 14, 2020

Hello mark_fad ,

The issue you found is a common issue pops up after certificate renewal. The major root cause found was related to the certificate assignment to the exchange backend ssl bindings for port 443. So, check this at IIS console and make sure that certificate is not missing or assigned correctly. After the fix, just refresh owa and you should be fine there on

  • mark_fad's avatar
    mark_fad
    Copper Contributor
    Jul 15, 2020

    Hi manuphilip,

     

    Thank you for your reply.  I checked my certificates and they seem ok.  I have attached some images of the Default Web Site bindings and the Exchange Back End bindings if you could please have a look to see if they are correct?  The strange part is that ecp opens successfully but owa does not.  This is what is confusing me.

     

    Regards,

     

    Mark 

    • manuphilip's avatar
      manuphilip
      MCT
      Jul 15, 2020

      Hi mark_fad 

      Image Default_Site_Bindings.png shows a 443 binding for the local host also. Please check if certificate is assigned there too. 

      • mark_fad's avatar
        mark_fad
        Copper Contributor
        Jul 15, 2020

        Hi manuphilip ,

         

        I just attached the local host bindings.  Same certificate mail.afgroup247.com.au_2019.

         

        Regards,

         

        Mark

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