Forum Discussion
PCHealer
Jun 07, 2022Brass Contributor
Exchange Question AutoMapping Vs Manual
We have a user who has access to their own in box and they receive email alerts for this no problems. However they also have access to another shared mailbox which is auto mapped (he is not getting ...
- Jun 07, 2022Automapping limits many of the built-in functionalities in Outlook, including rules, OOO, archive access and so on. If you want the full experience, add the shared mailbox as additional account instead (File > Add account). And no, Outlook will not "figure this out", you have to remove the automapping bit to prevent potential issues.
VasilMichev
Jun 07, 2022MVP
Automapping limits many of the built-in functionalities in Outlook, including rules, OOO, archive access and so on. If you want the full experience, add the shared mailbox as additional account instead (File > Add account). And no, Outlook will not "figure this out", you have to remove the automapping bit to prevent potential issues.