Forum Discussion
NTA-Mark
Feb 05, 2024Copper Contributor
Exchange online archive file management help
Hi, I hope someone can lend me a hand. I run a computer service company in a very rural area. Most of my customers are home users with the exception for a few businesses I take care of in my area. On...
Dan_Snape
Feb 14, 2024Steel Contributor
You will see the online archive automatically in Outlook once it's enabled (see the screenshot in my original reply for what it looks like). The above link has more details on enabling it for users. Outlook syncs any changes made to the local cache back to the cloud mailbox....you can't make a change to local cache and not to the cloud mailbox, that's not how a cache works. You need policies in place to automatically move items to the online archive, but users can also drag and drop items from the primary mailbox to the online archive
ntamark
Feb 16, 2024Copper Contributor
Hi Dan,
Thanks again for all the help. Managed to get thing set up. See the on-line Archive in their accounts and started moving things. Slow process. Did I not read or see something where I can setup automatic maintenance that will move the mail into the on-line Archive for the users? I have looked around in Admin but don't see where I can manage this so I wondered if there was a way.
Thanks, Have a great weekend.
Mark
Thanks again for all the help. Managed to get thing set up. See the on-line Archive in their accounts and started moving things. Slow process. Did I not read or see something where I can setup automatic maintenance that will move the mail into the on-line Archive for the users? I have looked around in Admin but don't see where I can manage this so I wondered if there was a way.
Thanks, Have a great weekend.
Mark