Forum Discussion
Red Flag
Jan 05, 2022Iron Contributor
Exchange Online - Issue with Search in Outlook
It looks like a systemic issue - more and more users experience the same issue, different tenants. The search results in Outlook Desktop don't include CURRENT e-mails (eg. last 7 days, search "fro...
- Jan 12, 2022Resolution: Repair Office 365.
Control Panel > Select the program (Microsoft Office 365 Business - en-us > Right-click > "Change" > and then Repair > Wait for it to complete > Restart PC
It requires local admin rights on the device.
Question: can we "repair" with Intune / Microsoft Endpoint Manager? Anybody knows?
VasilMichev
Jan 05, 2022MVP
If you can reliably reproduce this, best open a support case.
- Red FlagJan 05, 2022Iron ContributorThx, tickets opened. Rebuilding the index doesn't fix the issue.
- Red FlagJan 11, 2022Iron Contributor
Issue has not been solved yet. Indexing looks not to be the root cause.
- AndyOverallJan 11, 2022Copper Contributor
Did you replicate the search in OWA first? Rare for client issues to impact OWA, but a good first step to rule out the issue in the cloud. Back to Outlook, do you get different results when searching in Offline, Online, and Cached Exchange Modes, or the same results in each of those modes?