Forum Discussion
Exchange hybrid - on-premise mailbox issue
Hi Guys, I have a problem with mailbox that is located in on-premise Exchange 2019. I'm using hybrid mode with 99% mailboxes located in EXO. Let's name this mailbox: "Mailbox1". Mailbox1 have...
@update
There are 2 objects in cloud:
1. MailUser without required SMTP address added
2. MsolUser with all SMTP synced from on-premise
I'm not sure why on-premise mailbox is synced to MsolUser instead of MailUser.
Both ExchangeGuid for on-premise Mailbox and MailUser are same.
Any ideas?
There are 2 objects in cloud:
1. MailUser without required SMTP address added
2. MsolUser with all SMTP synced from on-premise
I'm not sure why on-premise mailbox is synced to MsolUser instead of MailUser.
Both ExchangeGuid for on-premise Mailbox and MailUser are same.
Any ideas?
- Not sure that you have this correct. MSOLUser is the user in AAD (found using get-MsolUser cmdlet). The mail user should be the same user but found in Exchange Online using the get-mailuser cmdlet. If you have TWO users found in AAD (and possibly EXO) with the same details, then you have a problem. Check the AAD Connect health to see if there are any sync errors. You might see an indication of duplicate addresses or user type mismatches
- Do you see the SMTP address listed for the MailUser object in EOL? Run in EOL==> (Get-MailUser Mailbox1).EmailAddresses
The address you're using have the correct email type "smtp:"?- SMTP addresses that were added into mailbox(on-premise) are sycned to MsolUser object instead of MailUser object in cloud. Any ideas how to fix that issue without excluding object from sync and deleting both objects in cloud?
