Forum Discussion
Will_Wilkinson
Aug 28, 2020Copper Contributor
Exchange flagging a single user's email as spam
I have a very strange problem with a single e-mail address from one of our customers - email to or from this address, and only this address, is being marked as spam by Exchange - all other users on t...
ChristianBergstrom
Aug 28, 2020Silver Contributor
Will_Wilkinson Hi, could be any underlying activity/analyze causing the SCL9 value. You should submit a false positive.
Manually
https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/submit-spam-non-spam-and-phishing-scam-messages-to-microsoft-for-analysis?view=o365-worldwide#submit-false-positives-to-microsoft
Admin submission
https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/admin-submission?view=o365-worldwide