Forum Discussion
audi911
Jan 21, 2023Brass Contributor
Exchange 2019 error 2004 cannot log in to owa with any new user?
Hello, I am faced with a very bizarre situation which I have never encountered before perhaps someone has seen this. I have an on-prem exchange 2019 server. Everything works fine, all users can con...
audi911
Jan 30, 2023Brass Contributor
Hello!
Thanks for getting back to me.
Just to be sure, like I had mentioned in my original post, I had 3 certificates that were expired which I simply pressed renew and it renewed them.
Is it possible that the renew didn't complete correctly?
Here is what my OAUTH looks like now
One think I did notice was on a working server vs this non working server the certificate called
WMSVC-SHA2 is different.
The working server has SMTP checked off as a service and the non working server has SMTP not checked off.
Would that be a possible cause also?
Thank you!
audi911
Jan 31, 2023Brass Contributor
anyone?
- Audi9112450Apr 17, 2023Brass ContributorHello everyone,
It's been a long time since I've posted regarding this issue but I must admit I am at wits end. I do not know what the issue is. I recreated the Microsoft Exchange Server Auth Certificate, it expired on 4/17/2028 but I still cannot log on to OWA (or connect any new user email to any mobile device)
I really have no idea what the issue is.
The original poste said it was Exchange 2019 but it's actually 2016. I don't think that makes a difference but I really need some help I don't understand what the issue is.
Thanks- Dhruva_KudvaSep 20, 2023Brass Contributor
Hi Audi9112450 - What error do you receive when you have a new user login to OWA? Are existing users able to login fine? What is the CU currently installed on the server?
Also, instead of clicking renew, I'd suggest you follow steps mentioned in this article to renew the OAuth certificate.
Hope this helps!
RegardsDhruva
Regards
Dhruva