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Error when trying to modify or create Exchange Online connectors
Hi All, Getting this error when trying to update an existing EXO transport connector or creating a new. Sounds like backend and License SKU specific to me. Anyone else experiencing the same? ...
- Latest (31-01-2023 | 6.30 PM)
We had requested Microsoft to add the changes required to the connector and they have completed the request after about 24 hours. We had to use Premier support service to get this escalated to the appropriate team in a timely manner.
This is surely some relief for us until they apply a permanent fix to the SKUs.
Thanks for the format.
They've rolled out a "fix", you should no be able to create the inbound connector. However.. when trying to enable it, you should see something like this:
Error executing request. For this service offering, you can't enable an inbound connector. Please contact Support to enable it. Organization 'xxxxxx-xxxxx-xxxx-xxxxxxxxxxxx', Service Offering: 'O365_BUSINESS_ESSENTIALS'.
This way we shouldn't have to provide the PowerShell command anymore but will have to contact Microsoft to enable the connector for us..
I have your same issue, I have contacted Microsoft last week to enable the connector but the issue is still ongoing without any significant feedback frome their side (we are checking, we will contact you soon, etc.).
Is there any way to escalate and fix it?
Thank you.
Is there any way to escalate and fix it?
Thank you.