Forum Discussion

Copper Contributor

Jan 31, 2020

error when download message trace in O365

after running message trace in Exchange admin centre, i am not able to download the completed message trace report. it always says "The custom error module does not recognize this error." same even...

Iron Contributor

Feb 03, 2020

Hi gvadmin

I believe there is an ongoing issue with downloading message traces from the SCC at the moment - my tenant has the following incident showing

This may be fixed, but if not you can still get the reports via Powershell