Forum Discussion

Jeff Harlow's avatar
Jeff Harlow
Iron Contributor
Oct 07, 2016

EOP Spam Policy - Move to Junk

I have a custom (default) EOP Spam policy for which all types of spam and bulk is set to "Move message to Junk Email Folder".  However cloud mailbox users non of these messages are being delivered to...
admin
exchange online
hybrid
Jeff Harlow's avatar
Jeff Harlow
Iron Contributor
Oct 07, 2016
Where do I turn this off?
Victor_Ungureanu's avatar
Victor_Ungureanu
Icon for Microsoft rankMicrosoft
Oct 08, 2016
You can do it in the EAC>Compliance>Journaling (or something like this) or by running Set-TransportConfig -JournalingReportNdrTo $null

  • Jonathon Anderson's avatar
    Jonathon Anderson
    Copper Contributor
    Aug 30, 2017

    Not sure if you resolved this but it appears you need to set auto processing of junk mail on the OWA or Outlook for Web settings. The FAT client Outlook 2016 should be off. In my testing the policy tags it as spam but to perform the move operation the OWA setting needs to be on.

  • Victor_Ungureanu's avatar
    Victor_Ungureanu
    Icon for Microsoft rankMicrosoft
    Oct 11, 2016
    I'm glad I was able to help and I hope others will also read this conversation when they have similar issues.
  • Jeff Harlow's avatar
    Jeff Harlow
    Iron Contributor
    Oct 11, 2016

    Yes. It is indeed working for me now. My co-worker is still having issues but only with certain emails which is odd as he does not have any junk mail or rules that apply. Still attacking that one. Thanks for your help/

  • Victor_Ungureanu's avatar
    Victor_Ungureanu
    Icon for Microsoft rankMicrosoft
    Oct 10, 2016
    So, is it working OK for your mailbox now?

    For your co-worker you should check all that we discussed here until now.
  • Jeff Harlow's avatar
    Jeff Harlow
    Iron Contributor
    Oct 10, 2016

    Thanks! I was in fact set to the NDR for journaling. Will report back later today. However, the odd thing is, I have a co-worker that is also in the cloud and their mailbox also does not work as intended with the Spam Filters. Same issue.  And only one person can be set to the NDR.

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