Forum Discussion
ANDREW LEESON
Nov 04, 2017Copper Contributor
Emails with attachments on mobile devices not sending - stuck in outbox
As of the last few days, emails that are sent via mobile devices that HAVE attachments will not send. They just sit in the OUTBOX. It doesn't matter what size attachment it is. 1k, 3MB, etc. Outlook...
Michael Burutzis
Nov 06, 2017Brass Contributor
Is this happening to all users?
What mail app is used on the smartphones?
Are they WiFi connected or simply on cellular signal?
Does regular mail send out normally?
Have you tried running a trace on the message?
Does this happen to internal e-mails and/or external e-mails as well?
Let us know,
Michael