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Emails sent from third-party app goes to Clutter: Best Practices to help avoid?
Hey all, I'm sure this has been answered, but just wanted some clarification. We use a third-party tool, Newsweaver, to send some/most of our comms. The issue we ran into recently was an exec com...
Hello,
The fact that the messages from Newsweaver were delivered to Clutter means that the recipients ignored those messages in the past or that they explicitly marked them as Clutter, so it's likely that even if they were delivered to Inbox they would have been ignored :)
Anyway, Clutter will be replaced by Focused Inbox in the relatively near future, so maybe you should plan for that.
https://blogs.office.com/2016/07/26/outlook-helps-you-focus-on-what-matters-to-you/
Best regards!
Clutter will respect the Manager settings, also apparently any rule will cause the message to skip clutter. http://m.windowsitpro.com/blog/faq-answers-common-office-365-clutter-questions Or set a clutter-specific rule https://technet.microsoft.com/en-gb/library/dn896639(v=exchg.150).aspx
Thank you!