Forum Discussion
Schristoudias
Sep 30, 2020Copper Contributor
Emails Received from Thunderbird on Exchange 2013 CU23 get their attachments corrupted
We are facing an issue with emails received from specific people using Thunderbird mail client and sending attachments in languages other than English. The email is received ok . Content is fine and...
dgoossens_
Dec 22, 2020Copper Contributor
Hi!
Same issue here, but with Exchange 2016.
Do you happen to have a cloud based antivirus/antispam in front of it?
I can simulate the issue as well, and it only appears when mail is received from thunderbird clients.. And some (external) applications that send SMTP.
The cloud AV provider says the problem is located on Exchange, but we cannot simulate the problem when connecting a thunderbird client internally.
Did you manage to get some more information yourself?
PS : I posted on the mozilla forums as well, but 0,0 respons.. :s
ckessing
Mar 22, 2021Copper Contributor
I can reproduce this as soon as Thunderbird is connected by e.g. GMX and the delivery format is set to auto-detect or "plain and Rich (HTML) Text".
If I use "plain Text Only" or "Rich Text (HTML) Only" the attachment is received correctly by Outlook.
We have Exchange 2016 CU19 and Outlook 2016.
- dgoossensMar 22, 2021Copper Contributor
ckessing
Thanks for the feedback!
I found the issue..
The last part of the maiflow wasn't TLS encrypted! Enabling TLS on the receive connector fixed the issue!
Although they told me no network device in between could have modified any packets, and they don't have IPS configured, something was able to change the packets I guess.