Forum Discussion
Alvin_Pang
Sep 12, 2021Copper Contributor
Email Undeliverable
Hi Microsoft Family I would like ask a question, we sometime send email to "Account A" but will receive Email Undeliverable. The email account is fine on others features such as MS Teams and Office...
VasilMichev
Sep 13, 2021MVP
Post the full NDR message here, or run a message trace to get additional details: https://docs.microsoft.com/en-us/exchange/monitoring/trace-an-email-message/message-trace-modern-eac
- Alvin_PangSep 13, 2021Copper Contributor
- VasilMichevSep 13, 2021MVPWhere does verizonmedia come in play here, does the user has some sort of forwarding configured to yahoo or similar? Forwarded messages can break some of the anti-spam/anti-malware checks and cause a delivery error.
- Alvin_PangSep 13, 2021Copper ContributorYes, that user configured auto forwarding to yahoo email.
Should I remove it to resolve it the issue?