Forum Discussion
Email Showing as Quarantined in a Message Trace, but Not Showing up in MS Defender
A customer of ours was waiting on an email to arrive and to help figure out where the email was or if it was sent yet we ran a message trace. The message trace showed that the email was sent to quara...
Shot in the dark but do you have access to email explorer in the security portal? It has a lot of useful info and the Open email entity after you click a message is really helpful.
https://security.microsoft.com/threatexplorerv3
This is probably not related and I have no hard proof but I think April 8th something changed. A lot of email started going into our Junk folders from our relay servers (sadly, yes we still have some apps using this) scanners we switched to OAuth but we had a rough end of the week once it came to light.