Forum Discussion
Email Retention Compliance Policy
Hi All,
I created a new Retention Policy under Data Lifecycle Management > Retention Policies then applied only to my mailbox for testing purposes.
The policy was created about 10 days ago, that means the policy should be already inplace today.
The case is that, I am able to delete items from my inbox, then delete from deleted items then delete from recoverable items.
For the last step (recoverable items), as per I checked in MS documentation (screenshot bellow) I think I should be unable to delete, isnit? Cause if deleting from Recoverable Items is an expected behavior, from where I can recovery retained emails ?
Thanks in advance
- Retention policies does not prevent deletion by the end user. They work by ensuring even deleted messages can be searched, as they are stored in a separate subfolder of the Recovereable items, which you cannot access by any client. What you see as "recoverable items" in Outlook is the Deletions folder, whereas items subject to retention policies end up in the Purges one (or some others, depending on the method).
For more details, read here: https://learn.microsoft.com/en-us/exchange/security-and-compliance/recoverable-items-folder/recoverable-items-folder
- Retention policies does not prevent deletion by the end user. They work by ensuring even deleted messages can be searched, as they are stored in a separate subfolder of the Recovereable items, which you cannot access by any client. What you see as "recoverable items" in Outlook is the Deletions folder, whereas items subject to retention policies end up in the Purges one (or some others, depending on the method).
For more details, read here: https://learn.microsoft.com/en-us/exchange/security-and-compliance/recoverable-items-folder/recoverable-items-folder- Understood, so if I need to recovery some messages deletes by the end user, the correct way is to use Ediscovery, isnt it?
Thanks for quick response!- Yes, eDiscovery is the method used to recover deleted items when a retention policy is applied
