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DKIM CnameMissing for alderohotel.it stuck for 6 days - backend cache reset needed
DKIM for custom domain alderohotel.it has been stuck in CnameMissing status for 6 days despite correct CNAME records.
Tenant: alderotech (Microsoft 365)
CNAME records published on Aruba DNS:
- selector1._domainkey.alderohotel.it → selector1-alderohotel-it._domainkey.alderotech.w-v1.dkim.mail.microsoft.com
- selector2._domainkey.alderohotel.it → selector2-alderohotel-it._domainkey.alderotech.w-v1.dkim.mail.microsoft.com
Verified via PowerShell Resolve-DnsName: records resolve correctly.
Get-DkimSigningConfig -Identity alderohotel.it returns Status: CnameMissing.
Set-DkimSigningConfig -Enabled $true fails with CNAME validation error.
Microsoft support diagnostic tool also shows CnameMissing.
Requesting manual backend cache reset for DKIM signing config on alderohotel.it.