Forum Discussion
StConn-MSFT
Microsoft
MicrosoftDiscontinuation of support for Session Border Controllers in Exchange Online Unified Messaging
In July 2018, we will no longer support the use of Session Border Controllers (SBC) to connect 3 rd Party PBX systems to Exchange Online Unified Messaging (UM). We're making this change to provide ...
Whilst I understand there's little future in Exchange UM, I'm a little disappointed the onus is on the customer to solve this problem.
Far better would have been a solution from Microsoft to extend Azure voicemail to meet this requirement, or similar.
Whilst the number of customers that use this is low (I've done.. three) it's been talked about with more customers than it used to be, mainly because the complex Exchange Online projects are the norm now.
Replacing voicemail for a strategic PBX system with Exchange UM, and therefore Exchange Online UM has been part of some customers TCO, and those using this have in some cases invested large sums of money in SBCs to meet this need.
Far better would have been a solution from Microsoft to extend Azure voicemail to meet this requirement, or similar.
Whilst the number of customers that use this is low (I've done.. three) it's been talked about with more customers than it used to be, mainly because the complex Exchange Online projects are the norm now.
Replacing voicemail for a strategic PBX system with Exchange UM, and therefore Exchange Online UM has been part of some customers TCO, and those using this have in some cases invested large sums of money in SBCs to meet this need.
I have to agree with you, Steve Goodman. This is very painful for a several of my customers. The timeframe is too short to move gracefully to Skype for Business, and there's not proper budgeting to do much else.
