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CulverITGuy's avatar
CulverITGuy
Brass Contributor
Jul 02, 2024

Did Microsoft start blocking non TLS emails?

I'm starting to get complaints about external emails being rejected with the error: Remote host said: 454 4.7.0 Connection is not TLS encrypted. Recipient organization requires TLS.   This appears ...
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chrisslroth's avatar
chrisslroth
Brass Contributor
Jul 03, 2024
Can you please check if your Outbound-Connector enforce TLS.
The recipient mailserver reject your mail, because you don't send TLS-encrypted.
CulverITGuy's avatar
CulverITGuy
Brass Contributor
Jul 03, 2024
Yes, that's my server (Microsoft) rejecting emails because they are not TLS-encrypted. That is the error message the sender is getting. We were receiving non-TLS emails util the 27th, then they stopped coming through.
  • chrisslroth's avatar
    chrisslroth
    Brass Contributor
    Jul 03, 2024
    Check on the senders server if the outbound connector enforces TLS. If this is the case TLS-encryption is active and should work. Otherwise you have to contact microsoft maybe there is an issue in MS-datacenter

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Recipient organization requires TLS.   This appears ...","body@stringLength":"349","rawBody":"

I'm starting to get complaints about external emails being rejected with the error: Remote host said: 454 4.7.0 Connection is not TLS encrypted. Recipient organization requires TLS.

 

This appears to have started on 6/27/2024. I haven't made any recent changes, so it seems like a change on Microsoft's end?

","kudosSumWeight":0,"postTime":"2024-07-02T09:51:12.980-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:exchange online","text":"exchange online","time":"2016-07-01T10:01:46.940-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:4181339_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":530},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I'm starting to get complaints about external emails being rejected with the error: Remote host said: 454 4.7.0 Connection is not TLS encrypted. Recipient organization requires TLS.

 

This appears to have started on 6/27/2024. I haven't made any recent changes, so it seems like a change on Microsoft's end?

"},"Conversation:conversation:4181339":{"__typename":"Conversation","id":"conversation:4181339","solved":false,"topic":{"__ref":"ForumTopicMessage:message:4181339"},"lastPostingActivityTime":"2024-07-03T06:59:27.737-07:00","lastPostTime":"2024-07-03T06:59:27.737-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:4181339":{"__typename":"ModerationData","id":"moderation_data:4181339","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:4181339_1":{"__typename":"Revision","id":"revision:4181339_1","lastEditTime":"2024-07-02T09:51:12.980-07:00"},"ForumReplyMessage:message:4182156":{"__typename":"ForumReplyMessage","id":"message:4182156","conversation":{"__ref":"Conversation:conversation:4181339"},"author":{"__ref":"User:user:1041084"},"revisionNum":1,"uid":4182156,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Exchange_General"},"subject":"Re: Did Microsoft start blocking non TLS emails?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:4182156"},"parent":{"__ref":"ForumReplyMessage:message:4182140"},"body":"Yes, that's my server (Microsoft) rejecting emails because they are not TLS-encrypted. That is the error message the sender is getting. We were receiving non-TLS emails util the 27th, then they stopped coming through.","body@stringLength":"217","rawBody":"Yes, that's my server (Microsoft) rejecting emails because they are not TLS-encrypted. That is the error message the sender is getting. 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