Forum Discussion
Did I miss the announcement of the end of support for SMS messaging from Exchange Online?
Hi Adrian Hyde
Searched - nothing to say that the functionality has been deprecated.
Follow the link Victor provided (https://outlook.office.com/owa/?path=/options/textmessaging) and it will take you to the Text Messaging section under General mailbox options
Select Set Up Text Messaging and it will give you the options
AFAIK on 365 this is for Web App Only, so wouldn't likely appear in the ribbon.
Hope that answers your question.
Best, Chris
TdewarI am going to guess that MSFT didn't want to deal with the hassle of managing text messages with multiple carriers. IF you recall when it was working that they only had a small number of carriers available to choose from.
I am also guessing this led to lots of complaints about "Why is my carrier not available".
You could take two paths - work on adding more carriers, or just turn it off for everyone.
P.S. I agree - it was very useful.
Adrian Hyde I think it had more to do with the following, per their announcement:
https://support.microsoft.com/en-ie/office/text-message-notifications-in-outlook-on-the-web-retiring-soon-d72fe813-95ea-435b-ac77-b76e68c8b672
"If you want to receive notifications on your phone, download Outlook for Android or Outlook for iOS."
Unfortunately, contractors to the Fed Gov that have connectivity to an agency's outlook server get that via virtue of an agency issued laptop. Agencies rarely issue a mobile device as well.