Forum Discussion
Deleted items folder keeping emails forever
Hi Hermyherms350,
thanks for your update.
Like VasilMichev has mentioned in his post, you can use the Messaging Records Management (MRM) policy in Exchange Online (Purview) to manage the retention of emails in the Deleted Items folder for multiple users in your environment. You can rename and edit the Default MRM policy or create a new one.Here are the steps to change the default MRM retention policy in Microsoft Purview:
1. Sign in to the Microsoft Purview compliance portal (https://compliance.microsoft.com/).
3. Navigate to Data lifecycle management > Exchange (legacy) > MRM Retention policies.
4. Select Default MRM Policy and click on Edit5. Rename the Default MRM policy
6. Add a "Deleted items" tag to the policy and set the duration that you want
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Kindest regards,
Leon Pavesic
(LinkedIn)
The already existing emails in deleted items folder will they disappear or only the new emails that end up in the deleted items folder?
Many thanks
Hermy
Either way should work.
It will affect any messages in the folder. Do note that Calendar items have different behavior, as detailed here: https://learn.microsoft.com/en-us/exchange/security-and-compliance/messaging-records-management/retention-age#determining-the-age-of-different-types-of-items