Forum Discussion
Deleted items folder keeping emails forever
Hi Hermyherms350,
thanks for your update.
Like VasilMichev has mentioned in his post, you can use the Messaging Records Management (MRM) policy in Exchange Online (Purview) to manage the retention of emails in the Deleted Items folder for multiple users in your environment. You can rename and edit the Default MRM policy or create a new one.Here are the steps to change the default MRM retention policy in Microsoft Purview:
1. Sign in to the Microsoft Purview compliance portal (https://compliance.microsoft.com/).
3. Navigate to Data lifecycle management > Exchange (legacy) > MRM Retention policies.
4. Select Default MRM Policy and click on Edit5. Rename the Default MRM policy
6. Add a "Deleted items" tag to the policy and set the duration that you want
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Kindest regards,
Leon Pavesic
(LinkedIn)
Hi Hermyherms350,
To automatically delete older emails in Outlook, you can set up an auto-archiving policy with the following steps:
1. Right-click on the folder in Outlook and choose Properties.
2. Go to the AutoArchive tab.
3. Select "Archive this folder using these settings."
4. Specify the desired time frame in "Clean out items older than."
5. Choose "Permanently delete old items."
6. Click OK to save the changes.
For Office 365 users, an alternative is to create a retention tag and assign a retention policy to the Deleted Items folder. Note that it may take up to 7 days for the policy to take effect.
Retention policy to delete items older than 30 days in "Deleted items" folder - Microsoft Q&A
Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.
If the post was useful in other ways, please consider giving it Like.
Kindest regards,
Leon Pavesic
(LinkedIn)
Hi LeonPavesic
I want to push this out to multiple users in my enviroment so doing it individually as you are explaining will work but be a bit time consuming.
Is there a possibility to push this trough the use or MRM policy in exchange online?
Kind regards
Hermy
Hi Hermyherms350,
thanks for your update.
Like VasilMichev has mentioned in his post, you can use the Messaging Records Management (MRM) policy in Exchange Online (Purview) to manage the retention of emails in the Deleted Items folder for multiple users in your environment. You can rename and edit the Default MRM policy or create a new one.Here are the steps to change the default MRM retention policy in Microsoft Purview:
1. Sign in to the Microsoft Purview compliance portal (https://compliance.microsoft.com/).
3. Navigate to Data lifecycle management > Exchange (legacy) > MRM Retention policies.
4. Select Default MRM Policy and click on Edit5. Rename the Default MRM policy
6. Add a "Deleted items" tag to the policy and set the duration that you want
Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.If the post was useful in other ways, please consider giving it Like.
Kindest regards,
Leon Pavesic
(LinkedIn)