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xeno85's avatar
xeno85
Copper Contributor
Nov 03, 2023
Solved

Delegate access to shared mailbox to a user in another domain

Hey there, I am just seeking out expertise on delegation to shared mailboxes with external users.   I have found this article https://learn.microsoft.com/en-us/answers/questions/466102/delegating-...
  • VasilMichev's avatar
    VasilMichev
    Nov 04, 2023
    Nope, nothing new in this space. Microsoft 365 Groups offer nothing either, even though they're often touted as replacement for shared mailboxes. If you need direct access to the shared mailbox, you will need to provision internal accounts. If you just need access to new messages, configure some form of forwarding to the external address(es).

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