Forum Discussion

Copper Contributor

Jun 22, 2020

Converting Shared Mailbox to Private mailbox

Hi, Apologies if this has been asked before but I haven't found it.. We operate within a Hybrid environment and sometime ago a Shared Mailbox was created directly in the cloud (by me..). Now...

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hybrid

PeterRising

MVP

Jun 22, 2020

Daniel Hook

Hi, check this out - https://docs.microsoft.com/en-us/microsoft-365/admin/email/convert-user-mailbox-to-shared-mailbox?view=o365-worldwide#convert-a-users-mailbox-in-a-hybrid-environment

Probably best to migrate the mailbox to on-prem, then convert it, then migrate it back to the cloud.

Daniel Hook

Copper Contributor

Jun 23, 2020

PeterRising

Morning Peter,

Thanks for that. I did come across that link yesterday which is when I realised I may have a problem and I got 'the fear'!

I haven't migrated in that direction before, but it does give me hope. I'll test first by creating a new shared mailbox directly in the cloud and try to migrate it to on premise. Then convert to a full mailbox before migrating to the cloud again! If it works out as hoped I'll repeat with the important one.

Thanks so much for your help.

Dan