Forum Discussion

kendallwright's avatar
kendallwright
Copper Contributor
Jul 13, 2022

Cannot Add Connector

i need to add a connector to implement EncryptTitan encryption capability for my organization's e-mail.  When I go to Admin/Exchange/Mail Flow/Connectors there is no Plus sign to allow me to add a connector.  Any ideas?

  • OvertechNC's avatar
    OvertechNC
    Brass Contributor
    Hi,

    I know it's been a while, but I'm having the same issue and am wondering if you managed to solve it ?
    • Ken-Wright's avatar
      Ken-Wright
      Copper Contributor

      Yeah, they did fix it, only after weeks of thrashing about.  It was all done in the background and I have no idea what they actually did.  Sorry.

  • Likely a permissions issue, you need at least the "Remote and Accepted Domains" role assigned in order to create new connector.
    • kendall-wright's avatar
      kendall-wright
      Copper Contributor
      I have the Organization Management role, which it says provides that permission.

Resources