Forum Discussion
Chris Hauret
May 09, 2017Copper Contributor
Bulk Complaint Level (BLC) Transport Rule and High Confidence Quarantine
Hello all, I am trying to get some help with an Exchange Online Transport Rule. I had one in place which would bypass SPAM processing for specific domains and another which would do the same for spe...
Richard Deprez
Microsoft
May 16, 2017Chris,
Is it possible to provide a recent message header for a mail that passed through and was marked as spam that should not have been?
Ideally a detailed message trace: https://support.microsoft.com/en-us/help/2990301/how-to-export-a-message-trace-in-exchange-online-protection/ would be helpful.
You should not need to bypass scanning and remove the header, one or the other should suffice. The headers and trace should help determine why these messages are not bypassing.