Forum Discussion
Best set up in Exchange Admin to prevent specific emails going to junk email
VasilMichev with the help you gave in my other post https://techcommunity.microsoft.com/t5/Exchange/Website-contact-form-going-to-junk-email-and-how-to-find-reason/m-p/816820 I was able to see an issue with SPF, but in the headers I dont see "X-Forefront-Antispam-Report" to check https://docs.microsoft.com/en-us/office365/securitycompliance/prevent-email-from-being-marked-as-spam only these 2 are in the headers "X-Microsoft-Antispam-Mailbox-Delivery" and "X-Microsoft-Antispam-Message-Info"
SPF is a good starting point, have you made sure that you've added the IP ranges to your SPF record?
I have the IP for the web host server in my SPF record but according to message trace this is not the "From IP" ?
Message trace "From IP" seems to change and I have seen two class C networks so far which are not part of my web host server range.Is it possible to set a rule based on the "Message-ID" header like "@http://www.mywebsite.com" or the "From:" header?
Rules give you a lot of flexibility, but I would suggest fixing that SPF issue first.
Hi VasilMichev
From previous Microsoft help advice I have tried adding the IPs to the default connection filter but never had any luck?
This is what my SPF record looks like v=spf1 +a +mx +ip4:"IP of shared web host server" +include:spf.hostedmail.net.au include:spf.protection.outlook.com -all
If I go the header rule way could I set up multiple criteria based on "Received", "From", "Message-ID" and am I correct with using "A message header includes any of these words" (or is it a pattern?)Thanks