Forum Discussion
Arbitration Mailboxes not available
I have an environment with an Exchange 2013 (15.00.1497.048) and an Exchange 2019 CU14 server installed. The new 2019 server appears to be fully operational with the exception of the system mailboxes...
Similar issue here. We deleted all arbitration accounts and ran PrepareAD which re-created all the accounts. When we try to to enable any of the arbitration mailboxes we receive the following error:
"The user's Active Directory account must be logon-disabled for linked, shared, or resource mailbox."
We tried the New-MoveRequest but nothing happens. I assume this is because the Migration mailbox is not created. When we try to view the mailbox list using the below command we receive no results.
Set-ADServerSettings -ViewEntireForest $true; Get-Mailbox -Arbitration | Format-Table Name,DisplayName
How do we resolve the logon-disabled error?