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Apply Retention Policy to Default (Sent and Deleted) Folders
In Exchange Online we have a shared mailbox where I want to have a policy to delete everything more than a year old from the Sent Items and Deleted Items folders. I created a Retention Label (Del...
- You cannot assign such tags manually, you configure them in a policy and they apply to the corresponding folders. If you want to assign it via Outlook/OWA, you need to create a "Personal" tag.
Moreover, the default "Deleted items" tag will be ignored if used in the default MRM policy, this is a change Microsoft made few years back, as apparently too many users were complaining about items in the Deleted items folder being deleted. Go figure. Anyway, the change sticks, and nowadays it's best to create a different policy, assign a Delete Items tag to it, then assign it to the user(s) in question.
I appreciate your help but there is already a Deleted items Retention tag type. When I go to assign it to Deleted items it is not there. My only choice is Apply Parent Folder Policy.
You cannot assign such tags manually, you configure them in a policy and they apply to the corresponding folders. If you want to assign it via Outlook/OWA, you need to create a "Personal" tag.
Moreover, the default "Deleted items" tag will be ignored if used in the default MRM policy, this is a change Microsoft made few years back, as apparently too many users were complaining about items in the Deleted items folder being deleted. Go figure. Anyway, the change sticks, and nowadays it's best to create a different policy, assign a Delete Items tag to it, then assign it to the user(s) in question.
Moreover, the default "Deleted items" tag will be ignored if used in the default MRM policy, this is a change Microsoft made few years back, as apparently too many users were complaining about items in the Deleted items folder being deleted. Go figure. Anyway, the change sticks, and nowadays it's best to create a different policy, assign a Delete Items tag to it, then assign it to the user(s) in question.