Forum Discussion
Forrest_H
Jun 27, 2017Steel Contributor
2 GAL entries for 1 shared mailbox
Using Office365 only, NO On-Premise Exchange server. We have a shared mailbox with Primary/default SMTP alias of CAREERS. Was asked to create a new additional alias of RecruitingTeam. Now I have b...
Forrest_H
Jun 28, 2017Steel Contributor
I really can't tell you all the details or desired intent as I have not been able to get them myself. I am working this through Help Desk ticket from the CEO request.
I suggested making a combined display in GAL (Careers - Recruiting) and using an alias as the solution.
They even thought maybe creating a mail contact and trying to direct that to the Careers box might work, it didn't.
Then after a few back and forths CEO decided it was acceptable to create another shared mailbox with a forwarding rule to send all mail to the Careers box.
Might not be the best, but it was my first suggestion when they said they needed 2 separate GAL entries at the beginning.
Thanks,
Forrest
VasilMichev
Jun 28, 2017MVP
Well, whatever it takes to keep them happy :)